Returns & Exchanges
At Knack, we want you to love every piece you wear, so if your fit isn't perfect, we offer easy returns and exchanges within 30 days of delivery. All items must be in their original, unworn condition with tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items.
- 3.Drop Off Package
Affix the label to your parcel and drop it off at any authorized carrier location or scheduled pickup point.
- 4.Receive Your Refund
After our team inspects the returned garments, your refund or exchange will be processed within 5-7 business days.